Thursday, December 16, 2010

Four Customer Service Lessons From Steve Jobs' Outbox

By: Alyson Shontell
December 13, 2010
http://ca.finance.yahoo.com/news/Four-Customer-Service-Lessons-silliconalley-2742735294.html

You wonder why apple is so popular today, well it all has to do with Steve Jobs. He knows what customers want and he knows how to communicate to them. There is even websites devoted strictly to the experiences his customers have with him. His professional communicational skills have impressed the world and this article gives you 4 of Job's email strategies to use for yourself.

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