Transfer of communication skills training from workshop to workplace: The impact of clinical supervision
Cathy Heaven, Jenny Clegg, Peter Maguire Posted: Aug.,2005, Accessed: Nov.10, 2010.
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Communication skills learned in training are not always being used. First a controlled trial was conducted. 61 people attended a 3-day communication skills training workshop. Then, only when supervised, did they show any knowledge of training. Obviously a workshop is not enough to be useful in the workplace unless the knowledge is enforced by a supervisor.