This article is about different tools of communication, where non-verbal communiaction is also considerable as long as it is used properly.
While most employees think that words alone should suffice to communicate with a team, the delivery of the message is just as important. According to many studies, non verbal communication or body language alone is 60-80% of the communication in a face to face encounter. Sending the wrong non verbal communications can contradict the message or confuse the other person.
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